Talal Ahmad Chohan

Directed the IT department, overseeing technical staff and operations, and formulating IT strategies and roadmaps that directly aligned with overarching company objectives, enhancing organizational efficiency.

Managed a multi-million dollar IT budget, optimized resource allocation, and cultivated key vendor relationships, achieving significant cost efficiencies in technology investments.

Implemented robust IT governance and compliance frameworks, while making executive decisions on technology investments and infrastructure upgrades that improved system reliability and performance by 20%.

Reported directly to senior management on IT performance, issues, and opportunities, and coordinated cross-departmental IT initiatives that streamlined business processes by 15%.

Maintained comprehensive network infrastructure, including monitoring servers and managing LAN/WAN hardware (Load Balancer, Cisco switches), ensuring 99.9% system uptime for 200+ users.

Implemented and enforced network security policies, user group permissions, and desktop policies, successfully reducing security incidents by 30%.

Managed cloud antivirus solutions and email firewalls, significantly reducing malware incidents and enhancing email security for the entire organization.

Administered VPN Server for remote staff and managed CCTV systems across multiple locations, ensuring secure remote access and comprehensive surveillance capabilities.

Oversaw backup management via NAS and external HDDs, achieving 100% data recovery capability and minimizing potential data loss risks.

Optimized inventory levels across diverse product categories, ensuring consistent product availability and reducing stockouts by 15% while meeting customer demand.

Implemented and maintained efficient inventory control procedures, leveraging advanced tracking systems for accurate record-keeping and a 10% improvement in operational efficiency.

Conducted thorough inspections of incoming products, upholding stringent quality control standards that reduced defective product intake by 20%.

Provided leadership and daily direction to a team of 5+ inventory personnel, overseeing tasks and ensuring adherence to best practices for optimal team performance.

Coordinated closely with warehouse and logistics teams to ensure timely and accurate product deliveries, improving supply chain efficiency by 10%.

Assembled and configured over 100 custom desktop and laptop computers based on diverse client requirements and budget specifications, ensuring high-quality builds.

Configured essential hardware components including CPUs, motherboards, RAM, and storage drives, optimizing system performance and reliability.

Installed operating systems and software applications according to client needs, ensuring fully functional and ready-to-use systems within tight deadlines.

Conducted thorough testing of all assembled systems, ensuring 100% functionality and stability before client delivery.

Troubleshooted and resolved complex hardware and software issues, identifying root causes and implementing effective solutions to minimize downtime.